How should I store my chocolate?

Chocolate is best stored in a cool, dry place ideally between 15-20 degrees celsius. Keep your chocolate out of direct heat or sunlight and away from strongly fragranced items. Do not store your chocolate in the fridge as this can cause condensation to form on the chocolate.

What is the best way to store my candle?

The best way to care for your candle and ensure it lasts the longest time possible is to always burn it long enough for the wax to melt to the side of the glass, but not for more than about 4 hours at a time, and to always trim the wick before re-lighting the candle. Important - Do not burn the candle with less than 1cm of wax in the bottom as this can heat up the glass jar and cause it to crack.

Are the plants delivered potted?

We offer stunning plants that come pre-potted and ready to showcase—ideal for gifting! Each plant is nestled in a black pot with drainage holes, perfectly designed to fit into your selected ceramic pot for an elegant touch.

What if I need to change my order?

If the plant has not been sent, please email us at hello@theplantmail.com.au and we will attempt to resolve your query as soon as we can.

What methods of payment are accepted?

We accept credit card, debit card and PayPal.